Productivity & Planning

Unified projects, tasks, scheduling, support—all integrated.

Centralized workspace for managing projects, nested tasks, team calendars, and customer support. Every task syncs with CRM contacts, timesheets track billable work, and booking pages handle customer scheduling—all from one platform.

5 task statuses Booking pages Timesheet approval Recurring automation
One Connected Workspace

Everything your team plans, tracks, and delivers

Five tightly integrated surfaces that share the same contacts, calendars, and time data—so nothing falls between the cracks.

Project Management & Task Tracking

Create projects with budget tracking. Tasks support parent-child hierarchies across 5 statuses: pending, in progress, review, completed, and cancelled. Set priorities (low, medium, high, urgent), assign owners, estimate hours, and monitor actual time spent via integrated timesheets. Link tasks to CRM contacts, orders, emails, or knowledge base articles—every task flows into one unified task board.

📋 Project Board
📌 Pending (5)
⚙️ In Progress (3)
✓ Completed (12)
⏱️ Budget vs. Spent
Budget: 40 hrsSpent: 36.5 hrs✓ On Track

Scheduling & Booking Pages

Public booking pages with configurable meeting types, durations, and prices. Set availability rules per weekday with date-specific overrides for holidays. Support team scheduling via round-robin, pooled, or priority-based distribution. Automatic timezone detection, minimum notice windows, and daily/weekly booking limits. Integrated calendar sync with CalendarAccount and one-click auto-meeting creation.

📅 Booking Page: bookjohnorth
30 min call • $50
60 min session • $100
⌚ This week
Mon 9am–5pm ✓
Wed BLOCKED (off)
Fri 10am–2pm ✓

Support Tickets & Department Routing

Ticket workflow: open → in progress → info requested → on hold → resolved → closed. Route tickets to departments automatically. Track status, priority (low/medium/high), and assigned owner. Add timestamped messages, CC recipients, and due dates. Track SLA compliance with last-message timestamps. Tickets link to CRM customers for instant account context.

🎫 Support Ticket #1024
Status: In Progress
Priority: HIGH
Department: Technical Support
Assigned: Sarah Kim
Last message 2 hours ago • 18h to SLA

Time Tracking & Timesheets

Log time against any task or project. Timesheets flow through approval: draft → submitted → approved → paid. Track billable vs. non-billable hours, override hourly rates per entry, and attach work notes. Automatic denormalization of actual hours onto tasks and projects for real-time budget comparison. Generate invoices from approved timesheets.

⏱️ Timesheet (May 26–30)
TaskHoursRateStatus
API Integration (Design)16$75✓ Approved
Code Review4$75Pending

Recurring Tasks & Automation

Create recurring task templates that auto-generate instances daily, weekly, monthly, or yearly. Set completion-driven recurrence: complete a task, the next one auto-creates based on your interval. Link recurring templates to HQ positions for automated team workflows. Support max occurrence limits and skip holidays via availability overrides.

🔄 Recurring Task Template
Name: Weekly Team Standup
Recurs: Every Monday at 9:00 AM
Template owner: Sales Department
Max occurrences: 52 (runs for 1 year)
Next 3 instances:
• Mon, Jun 2 @ 9:00am• Mon, Jun 9 @ 9:00am• Mon, Jun 16 @ 9:00am
Built In, Not Bolted On

Capabilities that keep work moving

The connective tissue that ties projects, calendars, time, and customers together.

5 task statuses, 4 priority levels, parent-child task hierarchies

Timesheet approval workflow: draft → submitted → approved → paid

Availability rules per weekday + date-specific overrides + minimum notice hours

Team booking distribution: single, round-robin, pooled, or priority-based

Automatic timezone detection on booking pages + CalendarAccount sync

Task connectors to CRM contacts, orders, emails, and knowledge base articles

Budget tracking per project with real-time spent-hours comparison

Good to know

Recurring task completion-driven recurrence and per-module UI placement (KB/CRM/Ecommerce panels) are Phase 5b deferred features—ready server-side, awaiting template integration.
Public bug submission and auto-reporting are separate from support tickets (different entities and workflows).
Calendar sync currently integrates with existing CalendarAccount entities; full third-party integrations use the Integration system backend but UI is Phase 2+.

Run your whole operation from one workspace

Projects, scheduling, support, and time tracking—connected to the contacts and calendars you already use.